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US customers:

We accept the following wraps WITHOUT the use of internal skeleton:

1. Natibaby 100% cotton

2. Girasol Twill Weave

3. Girasol Thick Twill Weave

4. Ethos Banana Silk TW (must come directly from the weaver)

Wraps MUST be brand new with tags attached or come directly from a vendor/manufacturer.

ALL others will require internal skeleton.

If you are not sure if we can accept the wrap/fabric you have on hand please email us
info@kanaluti.com


CUSTOM Carriers:

Exchange/Return: Due to 100% custom nature of each carrier, there are no returns, exchanges or refunds. If you notice a technical problem with your carrier please contact us as soon as possible for a solution.

STOCK Carriers:

Exchange/Return: If you are not happy with your Stock carrier, it can be returned to us for a refund or exchange within 14 days after purchase (customer is responsible for all shipping charges).

Carrier MUST be in it’s original condition in original packaging with ALL tags attached. Must have all original literature included with the return. Carriers must be unwashed, unused, unsoiled. Original receipt is required.

After receiving your return we will carefully look over the carrier and if we determine that the carrier has been used and/or washed the refund will not be issued and the carrier will be returned to you at your shipping expense.

Quick answers to most common questions:

1. I am an international customer, can you ship to a forwarding address? Yes.

2. Do you make detachable hoods? Yes.

3. I bought a second hand Kanaluti carrier, can it be fixed to better fit me? No. We do not alter previously sold/second hand carriers.

4. Do you ship to Canada? No.

5. Are your carriers compliant with CPSC safety regulations for Soft Infant Carriers? Yes

Prices are subject to change without notice.


Is Babywearing safe?

YES! You can learn more by following these links:

BabyWearing Safety on FB

BabyWearing International resources

BabyWearing links and articles

Benefits of BabyWearing from Dr. Sears

Legacy Carriers

Other useful links from BCIA


How much can your carrier hold?

Our carriers are intended for babies and toddlers weighing between 8Lbs – 35Lbs.


Is it difficult to learn how to use a carrier?

Not at all. These carriers are pretty easy to use. Our step by step instructions will help you master these carriers in no time at all.


Can I breastfeed in your carrier?

Absolutely! It is very easy to breastfeed in our carriers. Just loosen the shoulder strap just a bit and nurture your baby in your usual way. If you need more cover, our Hoodie-Hood, that comes standard on all Ready Made carriers, can double as a nursing cover.

*when done breastfeeding, make sure to move the baby’s face away from the breast when the baby is done feeding


Can I use your carrier while running or doing any other sport?

NO! Never use the carrier when running, riding a bike, rollerblading, swimming or participating in any sport related activity.


What is the best way to wash your carrier?

We recommend spot cleaning your carrier with water and little soap. If you absolutely have to wash it, please close the waist buckle and put your carrier in a pillow case to prevent it from tangling up and the buckles being damaged in the wash. Use cold water and mild soap. Hang to dry, cool iron if necessary.


Can I put my baby facing out in your carrier?

No! All Kanaluti carriers are ergonomically correct, meaning that while in the carrier baby’s legs are in a “frog-like” position, with his knees HIGHER than his bottom (creating letter M). This position is ONLY possible with the baby facing you! Wear your child facing you, with face visible. NEVER place your child in the carrier facing away from you!

*Make sure that your babies airways are not constricted. Baby’s head must be high enough when in front carry for you to kiss baby’s forehead. Baby’s face must be free from any obstructions at all times!


Can I use your carrier in place of a car seat?

NO! NEVER use carrier in place of a car seat.


How do I register my new carrier?

There are two ways to register your new carrier: Use the registration card that comes with your carrier OR register online. You only need to do ONE type of registration.


Where are your carriers made?

Our carriers are proudly handcrafted in TX, USA.


Do you donate carriers to Lending Libraries?

No


I am a retailer, how do I become a Kanaluti vendor?

Please contact us about becoming a Kanaluti vendor. Thank you!


Tug testing baby carriers – a word from BCIA.

How to safely inspect your carrier

Pulling or “Tug Testing” Baby Carriers

It has recently come to the attention of the BCIA that people have been “tug testing” their carriers and/or recommending to others that this is a way to “test” your carrier’s construction at home. The BCIA consulted with 2 industrial engineers, a US testing lab representative, a UK consumer product safety consultant and a number of baby carrier manufacturers and asked for their expertise on this subject.

~Before using your carrier:

Visually inspect your carriers regularly for signs of wear, tears, and loose stitching. Inspect all hardware for signs of cracks or breakage. Our manufacturer members suggest a tactile inspection as well: when you run your fingers over the seams and stitching, you will feel loose or damaged areas if they exist. If there is any sign of ripping, tearing or popped stitches, stop using your carrier and contact the manufacturer. Do not “test” the carrier yourself, as doing so could damage the carrier further and possibly void any warranty. Please give manufacturers time to respond to your inquiry.

~Should I pull on the straps to test my carrier?

ASTM testing standards for carriers are rigorous and designed for a carrier’s intended use. This testing is not meant to be replicated at home by pulling, twisting or tugging on a carrier’s seams or straps. Pulling the straps at an angle from the body of the carrier can cause undue stress, as it is a concentrated force. This method of “testing” does not replicate the way a carrier is meant to be used, where the child’s weight is evenly distributed across the seat of the carrier and along the shoulder straps.

The industry experts consulted are in agreement that one of the pivotal problems with “tug testing” or pulling on the straps of a carrier is that there is no way to measure the force of a pull: “The potential variation of the maximum applied force between different ‘testers’ could vary as much as a factor of 3.” That is to say, an adult sustained pull can range from 30-90 pounds, and an instantaneous jerk can measure even higher. When this stress is applied directly to a few stitches, it will weaken them, if not cause them to give way. Testing in this manner is destructive. While the ASTM does conduct destructive tests, those carriers are not considered fit for sale afterwards. That is why a sample is sent. Consumers who wish to sell their carriers in the used market should ethically disclose if they have done their own testing on the carrier.

~Can I test my carrier at home aside from doing a visual inspection?

Our industry engineers suggest that if consumers are making their own carriers, or using other homemade carriers, and are concerned about the strength of the carrier, they could consider testing the carrier by wearing it with a 50 pound weight in it. While this is not as thorough as the ASTM testing, it may offer a somewhat similar examination and should expose any serious and immediate concerns. It is important to note that the ASTM testing is done with the carrier in usage on a torso, which replicates the way a carrier is meant to be used. Testing a carrier on a torso (or while wearing it) ensures that the stresses to the carrier are placed in the proper direction.

~I want to know that my carrier is secure. What else can I do?

Consumers who are concerned about the safety of their carriers should seek to purchase carriers that have been tested to ASTM standards. If your favorite small brand has not yet been tested, contact the manufacturer and strongly encourage them to do the testing as soon as possible.

Consumers should be conscious of the age of their carriers. All fabrics will wear over time and with active use. Signs of excess wear can be determined by a visual and tactile inspection of seams and hardware.

For interested or concerned parties who wish to obtain more information about the standardized testing procedure the ASTM standards can be purchased for $40 USD (search for standards ASTMF2236 for soft infant carriers, including SSCs, front packs, and mei tais, and ASTMF2907 for sling carriers, including wraps). The standards outline the testing procedures in detail. If there is still concern that the standard tests are not adequate then this matter should be addressed through the appropriate standards committees. The BCIA works closely with the ASTM and CPSC to ensure product safety in the baby carrier industry. Questions and concerns can be directed to director@babycarrierindustryalliance.org